Incorrect Balance on Android App

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6 posts
Incorrect Balance on Android App

snaffie
New MMEX User

Posts: 2
Joined: Mon Apr 10, 2017 1:11 pm
Hi everyone!

Firstly, a big thank you to the developers and all contributors for this app! I have tried a multitude of personal finance apps but none of them have been able to meet my needs (cross-platform, multiple currencies and accounts) and all for free as well.

I have been using MMEX for Windows and Android since the start of 2016 and have had no issues so far with Dropbox synchronisation.

However, lately I noticed that the balance on one of my cash accounts (the others have correct balances) in the Android app did not match the balance shown in the Windows app. It appeared to be short of a withdrawal of £5.50.

I can verify that the Windows' balance is correct since it corresponds to the amount of cash I have on hand. I have tried several ways to synchronise the database, including trying to load a back-up database in Dropbox and reinstalling the Android app, but to no avail.

I suspect the issue is that one of the withdrawal transactions in the database is not being summed up correctly in Android, but unfortunately, I have multiple withdrawals of £5.50 every week (for lunch at work) hence there is a number of transactions that needs to be sifted through. Furthermore, I do not know how to identify the problem transaction apart from manually deleting each one in Android and looking at the marginal change in the balance.

Was hoping someone here might be able to help me quickly identify the problem transaction, or maybe knows whether it is a bug and how I can go about resolving it.

Thank you for your help! 
Re: Incorrect Balance on Android App

snaffie
New MMEX User

Posts: 2
Joined: Mon Apr 10, 2017 1:11 pm
Hmmm.. guess this is a tough one?

Raised a ticket on the Support website...will update if I hear back. :)
Re: Incorrect Balance on Android App

lukassk
New MMEX User

Posts: 2
Joined: Thu May 11, 2017 6:32 am
Hello, I have the same problem. In cash account i have different value 3,8€ between android app and windows app.
Re: Incorrect Balance on Android App
User avatar
markrodgers
New MMEX User

Posts: 2
Joined: Fri Jun 30, 2017 3:32 am
Location: USA
There is the same problem as you. Support specialists recommended to update on android and on the PC to the latest versions of dropbox. For some time this helped but then the problem let me know again about myself. Tell me, did you manage to correct this?
f you need help with homework or essays visit us https://maxhomework.com/college-essay-help/
. Waiting for you with impatience
Re: Incorrect Balance on Android App
User avatar
markrodgers
New MMEX User

Posts: 2
Joined: Fri Jun 30, 2017 3:32 am
Location: USA
There is the same problem as you. Support specialists recommended to update on android and on the PC to the latest versions of dropbox. For some time this helped but then the problem let me know again about myself. Tell me, did you manage to correct this?
f you need help with homework or essays visit us https://maxhomework.com/college-essay-help/
. Waiting for you with impatience
Re: Incorrect Balance on Android App

druplex
New MMEX User

Posts: 1
Joined: Tue Aug 01, 2017 11:35 am
I have the same same exact problem. Has anyone found a solution?
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