disk I/O error[3338]: disk I/O error happening repeatedly

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martty008a
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disk I/O error[3338]: disk I/O error happening repeatedly

Post by martty008a »

Working on W10 32 bit v 1.3.3 using Dropbox based d/b

Every so often I get this same error , with unpredictable results.

This time I was amending an existing trans, and had pressed ok.
After the error, the record was as amended.

A few seconds later the summary message 3338 came up again, which is unusual as no detail.

Below is a disc summary from Defraggler which shows that there have been NO errors on the disc

I find that, after this error,  sometimes I have lost a transaction from somewhere unrelated in the database which now has over 5000 transactions on it, and it is quite complicated to find which transaction is missing!!!

Is there a problem with the Dropbox interface??????

Note that my Internet connection is slow and this may contribute to Dropbox issue....

-----------------------------------------------------------------------------------------------------------------------

08:57:07: CHECKINGACCOUNT_V1: Exception disk I/O error[3338]: disk I/O error, {
    "TRANSID" : 8490,
    "ACCOUNTID" : 7,
    "TOACCOUNTID" : -1,
    "PAYEEID" : 666,
    "TRANSCODE" : "Withdrawal",
    "TRANSAMOUNT" : 360,
    "STATUS" : "",
    "TRANSACTIONNUMBER" : "",
    "NOTES" : "************",
    "CATEGID" : 1,
    "SUBCATEGID" : 59,
    "TRANSDATE" : "2017-08-09",
    "FOLLOWUPID" : -1,
    "TOTRANSAMOUNT" : 360
}
08:57:08: SPLITTRANSACTIONS_V1: Exception disk I/O error[3338]: disk I/O error
08:57:10: SPLITTRANSACTIONS_V1: Exception disk I/O error[3338]: disk I/O error
08:57:11: disk I/O error[3338]: disk I/O error


================================================
Defraggler disc health summary

1    Read Error Rate    0    100    100    62    0x000000000000
2    Throughput Performance    0    100    100    40    0x000000000000
3    Spin-Up Time      0 ms    253    253    33    0x000000000000
4    Start/Stop Count    9,333    95    95    0    0x000000002475
5    Reallocated Sectors Count    0    100    100    5    0x000000000000
7    Seek Error Rate    0    100    100    67    0x000000000000
8    Seek Time Performance    0    100    100    40    0x000000000000
9    Power-On Hours (POH)    895d 14h    51    51    0    0x0000000053F6
10    Spin Retry Count    0    100    100    60    0x000000000000
12    Power Cycle Count    9,310    95    95    0    0x00000000245E
191    G-sense Error Rate    0    100    100    0    0x000000000000
192    Power-off Retract Count    103    100    100    0    0x000000000067
193    Load Cycle Count    438,837    57    57    0    0x00000006B235
194    Temperature    34 °C    161    161    0    0x0000000B0022
196    Reallocation Event Count    1    100    100    0    0x000000000001
197    Current Pending Sector Count    0    100    100    0    0x000000000000
198    Uncorrectable Sector Count    0    100    100    0    0x000000000000
199    UltraDMA CRC Error Count    0    200    200    0    0x000000000000
223    Load/Unload Retry Count    0    100    100    0    0x000000000000
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