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Cannot open from Dropbox

Posted: Wed Feb 13, 2019 9:50 am
by mmmajhi
Hello all. When I ran MMEX on my old tablet (Samsung Galaxy Tab 4 with Android 5), it was able to sync via Dropbox. However now I'm running Android 8.1 on a Samsung Galaxy Tab A and I am unable to open my database from Dropbox. I am currently in the beta program and when I press "Remote File" (https://imgur.com/a/CVFi1jP), nothing happens - I am unable to choose the remote file. Also nothing happens when I press "Download." Is this a known issue or can I resolve it somehow? Thank you in advance.

Re: Cannot open from Dropbox

Posted: Wed Feb 13, 2019 4:45 pm
by vivekarora
Same issue being faced by me.

Now I am stuck, simply unable to bring my data file from drop box to phone.

Somehow the option is not appearing.

Holding my head in despair.

Re: Cannot open from Dropbox

Posted: Wed Feb 13, 2019 7:04 pm
by MWayneB
I can not access Dropbox from my Android Galaxy S7 device at present. However, I am able to access the Dropbox account from my mobile device and Money Manager Ex desktop version (Windows 10) can access the database file from the Dropbox account. Reconfiguring the Money Manager App on my Android device is not possible because Dropbox is not an available option.

This is a serious problem as I use the mobile device for 99% of all my interaction with Money Manager Ex.
Any Support and Help on this issue would be greatly appreciated.

Re: Cannot open from Dropbox

Posted: Fri Feb 15, 2019 9:55 am
by dprice8893
MWayneB wrote:I can not access Dropbox from my Android Galaxy S7 device at present. However, I am able to access the Dropbox account from my mobile device and Money Manager Ex desktop version (Windows 10) can access the database file from the Dropbox account. Reconfiguring the Money Manager App on my Android device is not possible because Dropbox is not an available option.

This is a serious problem as I use the mobile device for 99% of all my interaction with Money Manager Ex.
Any Support and Help on this issue would be greatly appreciated.

Not until they sort out the app. There was another update yesterday but it did nothing to sort out the Dropbox problem. In the past we could have continued using the beta application, but that's affected too.

Re: Cannot open from Dropbox

Posted: Fri Feb 15, 2019 12:00 pm
by mmmajhi
I rolled back to the normal release, cleared app data and cache, and restarted the app. Upon starting, I get this screen (https://i.imgur.com/32gq79M.jpg). I follow the instructions for cloud services ("Open the file from a preferred document provider") so I open the file through Dropbox. The screen does not change at all. This is such a pain.

Re: Cannot open from Dropbox

Posted: Sat Feb 16, 2019 2:51 pm
by btrav
+1 for not having the option to open a database from dropbox.

Any suggestions on how to deal with this would be greatly appreciated.

Version 2019.02.14.993-release

Re: Impossibile qualsiasi sincronizzazione

Posted: Mon Feb 18, 2019 9:59 pm
by gianni5252
Con l'ultimo aggiornamento non funziona più nessun tipo di sincronizzazione.. E' scomparso Dropbox e Google Drive ( l'unico presente nel menu ) non funziona. Peccato perchè prima funzionava molto bene. Non capisco perchè, e non è la prima volta, ogni aggiornamento è sempre un rischio. Purtroppo le precedenti versioni si annullano con l'ultima versione. Quindi non si può scegliere quale versione installare quando l'ultima non funziona. Se trovo un altro software più sicuro lascio questo che mi crea problemi.

Re: Cannot open from Dropbox

Posted: Tue Feb 19, 2019 12:46 pm
by lclawley
Same here - I got an update on Friday and dropbox is no longer an option for cloud based storage. This has resulted in the account file being out of sync, and I'm unable to reconcile etc.

Re: Cannot open from Dropbox

Posted: Tue Feb 19, 2019 7:38 pm
by jjbova
I am using Google Drive, but this changed for me also. I can point directly to the database file in my Google App folder on my phone, and it works, however I am having to perform manual Syncs now. I liked the old system better.

Re: Cannot open from Dropbox

Posted: Thu Feb 21, 2019 3:41 am
by AlexTransit
latest version not working with dropbox
I had to install the previous version

https://github.com/moneymanagerex/andro ... x/releases