Urgent problem

14 posts
Re: Urgent problem

mr108
Super MMEX User

Posts: 37
Joined: Sun Oct 29, 2017 5:22 am
joesatriani wrote:
the export button is not selectable ....why?


I'm not sure why. It's selectable on my phone (Android 8.0.0, oreo)
Re: Urgent problem

joesatriani
New MMEX User

Posts: 9
Joined: Fri Jan 15, 2016 6:40 am
I want open database in other telephone but I have a password problem. In note 9 I unlock it with fingerprint but notbp possible disable password...why??
Re: Urgent problem

mr108
Super MMEX User

Posts: 37
Joined: Sun Oct 29, 2017 5:22 am
joesatriani wrote:I want open database in other telephone but I have a password problem. In note 9 I unlock it with fingerprint but notbp possible disable password...why??


I had similar problems with password when switching from Marshmallow to Oreo. At the end I gave up on this app.
Re: Urgent problem

joesatriani
New MMEX User

Posts: 9
Joined: Fri Jan 15, 2016 6:40 am
seoking wrote:
joesatriani wrote:After a phone reset I installed the application again and realized that I can no longer synchronize the database with dropbox. And then I saw that the database on dropbox is updated two months ago !!!!!!!!!!!!! I am desperate!! I lost everything!! Why??



This is one of the most common problem user faces. I was having the same issue, so in order to resolve it, just follow the mentioned steps (it worked for me)

1. Un-install the app
2. Delete the cache and other files of the apps (do it via file manager)
3. Restart your phone
4. Re install the app

and the issue will be fixed. Do let me know if you are having problem performing the steps which I have mentioned above or if the problem is still there. Would love to help! :)

Regards,


thank you but I am using another app now
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