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Cannot open money manager database anymore

Posted: Sun May 12, 2019 8:57 am
by Baower
Hello everyone,

Since the update to Money Manager EX - Version : 1.3.3 (DB v.7) I'm not able to open my file where I manage my daily expenses.

Whenever I try to open this database a pop-up is showing :
At opening of the database
- Incorrect password
or
- tentative to open a file which is not database

I've never set a password to this protect this file. This is the same file that I used to edit on Money Manager for so long. It became very annoying.
Note : My OS is windows 10 64bits. I tried to open it using another windows10 laptop and on my android smartphone, same issue.

Could someone help solving this issue ? Or at least help me extracting the content of the attached .mmb file so that I can restart from scratch ?

Note : this is the same issue as Phototaker and ianwnicholson in another but somehow I couldn't post anything that's why I have created a new one.

Best regards,
Baower

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 5:57 am
by claytonpereira20
Hi, Did you ever manage to get the data extracted as im having a similar issue an atleast need my data.

Thanks in advance

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 5:03 pm
by claytonpereira20
etsa money_3.mmb
(280 KiB) Downloaded 7 times
claytonpereira20 wrote:
Sun Aug 02, 2020 5:57 am
Hi, Did you ever manage to get the data extracted as im having a similar issue an atleast need my data.

Thanks in advance

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 6:59 pm
by Renato

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 7:15 pm
by claytonpereira20
Thanks Renato...apologies if i missed something here but the error i receive is when i try to open the database file....it shows me 'incorrect password given for an encrypted file'

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 7:17 pm
by claytonpereira20
Thanks Renato...apologies if i missed something here but the error i receive is when i try to open the database file....it shows me 'incorrect password given for an encrypted file'

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 7:24 pm
by claytonpereira20
error.docx
(99.13 KiB) Downloaded 9 times

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 7:49 pm
by Renato
Hello claytonpereira20
please no double posts

If a database is corrupted or you can't remember the password, the only thing that helps is a backup.

If you don't have a backup of your data and you don't use the automatic backup function of MMEX, then probably nobody can help you.

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 7:59 pm
by claytonpereira20
Sorry about the double post...the file db that is attached is the automatic backup that isn't opening...also whenever I've used the desktop Mme I've never been asked for a password...would you know is this the same as the windows login password or something ?

Re: Cannot open money manager database anymore

Posted: Sun Aug 02, 2020 8:16 pm
by Renato
Normally a backup would have the following name: "etsa money_3.mmb_update_YYYY-MM-DD.mmb"
and not "etsa money_3.mmb"

See: viewtopic.php?f=10&t=9438&p=20192&hilit=backup#p20192