Unable to open mmex

MMEX4Desktop, incl. Windows, macOS (10.10 or newer), and Most Unix variants using the GTK+ toolkit

Moderator: Renato

Post Reply
teedell
New User
Posts: 7
Joined: Fri Jul 17, 2020 12:39 pm
Are you a spam bot?: No

Unable to open mmex

Post by teedell »

When I attempt to open money manager I get a message "The database you aretrying to open is marked as opened in another MMEX instance
How do I clear it.
User avatar
Renato
MVP User
Posts: 669
Joined: Mon Apr 25, 2011 7:36 pm
Are you a spam bot?: No
Location: near Zurich

Re: Unable to open mmex

Post by Renato »

Maybe this will help:

viewtopic.php?p=20194#p20194
Renato Forum Administrator
teedell
New User
Posts: 7
Joined: Fri Jul 17, 2020 12:39 pm
Are you a spam bot?: No

Re: Unable to open mmex

Post by teedell »

Being a bear of very little brain and a total computer illiterate, it didn't help a great deal. However I did manage to run money manager by right clicking on the icon and chosing to run as administrator. When I checked the Windows permisions the world and his dog have total allowance to run it.
Whilst I am now able to run it I remain :? :?
User avatar
Renato
MVP User
Posts: 669
Joined: Mon Apr 25, 2011 7:36 pm
Are you a spam bot?: No
Location: near Zurich

Re: Unable to open mmex

Post by Renato »

Oh dear bear, maybe it would have been better to download and install the version to be installed, instead of the portable version.

by the way: if you want support, you should probably write what version you are using under which operating system. Even we can't see into the future despite the Corona Virus. So we can only guess and that can also go wrong. ;) ;) ;)
Renato Forum Administrator
teedell
New User
Posts: 7
Joined: Fri Jul 17, 2020 12:39 pm
Are you a spam bot?: No

Re: Unable to open mmex

Post by teedell »

I am using money manager on an Asus portable with Windows 10. The current release is 1.3.5 but I have been using its various releases on the machine since December 2016 when I had to replace a stolen machine that had been running it for many years previously. When prompted to upgrade to 1.3.5 I downloaded what was available unaware that there was an alternative to portable mode.
teedell
New User
Posts: 7
Joined: Fri Jul 17, 2020 12:39 pm
Are you a spam bot?: No

Re: Unable to open mmex

Post by teedell »

I spoke too soon! For some reason I can no longer get a response from money manager other than the database I am trying to open is already open in another instance ... :evil: :cry:
Nikolay
Developer
Posts: 1535
Joined: Sat Dec 06, 2008 2:27 pm
Are you a spam bot?: No
Location: Sankt-Petersburg, Russia

Re: Unable to open mmex

Post by Nikolay »

Press the "Yes" button.
Attachments
mmex_.PNG
mmex_.PNG (9.25 KiB) Viewed 8712 times
pdh
New User
Posts: 3
Joined: Fri Sep 25, 2020 10:02 am
Are you a spam bot?: No

Re: Unable to open mmex

Post by pdh »

I too have the same problem and clicking 'Yes' makes no difference at all. I am using Windows 10 and have just updated to MM 1.3.5 after this same error came up when I was using MM 1.3.4. I last used the program, without any problems, 3 days ago. This has happened once before and I can't remember what I did that corrected it.

I, as far as I know, don't have the program open elewhere and have not suffered a crash. Is anyone able to point me in the right direction please to solve this problem? I can save the last opened file to a USB and open it on another machine so the problem must relate to my main PC and not MM but I can't think of a way out. Please help.
User avatar
Renato
MVP User
Posts: 669
Joined: Mon Apr 25, 2011 7:36 pm
Are you a spam bot?: No
Location: near Zurich

Re: Unable to open mmex

Post by Renato »

probably that helps: Delete C:\Users\YOUR-USERNAME\AppData\Roaming\MoneyManagerEx\mmexini.db3
Renato Forum Administrator
pdh
New User
Posts: 3
Joined: Fri Sep 25, 2020 10:02 am
Are you a spam bot?: No

Re: Unable to open mmex

Post by pdh »

I renamed the file you mentioned and all was ok. Have been into MM and saved my edits and saved the edited file which is now in the AppData\Roaming file. All ok so will now delete the renamed db file which must somehow have become corrupted. Thanks Renato. :D
Mac
New User
Posts: 2
Joined: Wed Jan 25, 2023 4:01 pm
Are you a spam bot?: No

Re: Unable to open mmex

Post by Mac »

I have just upgraded to a new Dell computer running Windows 11 Home version and downloaded MMEX 1.6.2 onto it. When I try to open it asks which data base and when I choose one copied from my old machine it gives me the error message MMEX database upgrade to version 17 failed!
Please restore DB from autocreated pre-upgrade back up and retry or contact MMEX support. (???)
constraint failed [2061]:
When I click OK it then asks
Have MMEX support provided you a debug/patch file? Yes/No
It will then just keep repeating itself till I get bored.
I have used MMEX since 2012 through many upgrades some bad most good and I would like to keep on using it, otherwise I will be forced to go to Microsoft Money :cry:
User avatar
Renato
MVP User
Posts: 669
Joined: Mon Apr 25, 2011 7:36 pm
Are you a spam bot?: No
Location: near Zurich

Re: Unable to open mmex

Post by Renato »

who searches in the forum finds for example:
viewtopic.php?t=10776
Renato Forum Administrator
Post Reply