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mmex.app is damaged and can’t be opened

Posted: Sun Mar 08, 2020 4:26 pm
by Wirmike
This is a follow on from my earlier post re "database disk image is malformed[11]:..." and is sumitted separately as the error message is now different!

I loaded a copy of MMEX on to a Windows10 machine, copied a number of files from the Mac on to USB stick.
Apart from the old(ish) DELL being somewwhat slow, all seemed to load and were viewable - including the last file that I had accessed on the Mac just before the original issue occurred.

So, assuming that there was an issue with the Mac App, I removed it, then downloaded the App afresh. But now it will not run and I have the following message in a small window reading "“mmex.app” is damaged and can’t be opened."

I removed the app and tried a couple of times more, but each time with the same result.

Again can you help/advise.

Re: mmex.app” is damaged and can’t be opened

Posted: Mon Mar 09, 2020 1:13 am
by guanlisheng
which version were you using?

Re: mmex.app” is damaged and can’t be opened

Posted: Mon Mar 09, 2020 10:56 am
by Wirmike
guanlisheng wrote:which version were you using?
V.1.3.3

Cheers!

Re: mmex.app” is damaged and can’t be opened

Posted: Tue Mar 10, 2020 10:11 pm
by Wirmike
I have tried again today to download and re-install the MMEX App (v 1.3.3). Again the same result: a damaged app that cannot be opened. And still therefore no Mac acess to my files.
I am not sure what the Mac aspect of this can be - the permissions to install the app must be present as I was asked by the Mac to provide my Admin ID/PW.
I trust that this will be of some useful information for you.

Re: mmex.app” is damaged and can’t be opened

Posted: Sat Mar 14, 2020 12:26 pm
by guanlisheng
[mention]omalleypat [/mention] , would you mind to take a look?

Re: mmex.app” is damaged and can’t be opened

Posted: Sat Mar 14, 2020 5:13 pm
by Wirmike
Thanks for your reply.

Re: mmex.app” is damaged and can’t be opened

Posted: Mon Mar 30, 2020 2:15 am
by ladwill
I am also having the unable to launch MMEX on my Mac, this just started happening today. I have version mmex 1.3.3 installed and MacOS Version is 10.13.6. I also installed it on another Mac and got the same issue. Please Help, I've been using this app for many years and would hate to lose my data.

Re: mmex.app is damaged and can’t be opened

Posted: Thu Apr 02, 2020 1:29 am
by Lalo
I am having the same problem when trying to launch the app.
I tried in an old mac lamp top (2011) and is working perfectly.
Is the problem related to Mac OS Catalina?

Thanks

Re: mmex.app is damaged and can’t be opened

Posted: Sat Apr 04, 2020 6:23 pm
by guanlisheng
please run this command through your terminal

Code: Select all

 sudo xattr -rd com.apple.quarantine /Applications/mmex.app