Mi-Shop.co.uk

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SWPanton
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Mi-Shop.co.uk

Post by SWPanton »

Mi-shop.co.uk is selling the money manager software for 34.99.
They say
"ACCOUNTS SOFTWARE FOR MAC -
LOW COST ONLY £34.99 Fast ordering system - Ready for immediate download NO annual licence fees. Just a once only cost for any number of users."

This software is actually free from moneymanager ex so you do not need to pay the fee for the software.

In their website they say "We are enthusiastic about customer service, if at any time you need any help or assistance in using the software our support team is always here to help for as long as you need it. The support available for our customers is at no extra cost - and there is no time limit."

What is not clear on their website is whether it is the support you are paying for or the software and also what is not clear is them saying you can download the software free from moneymanager ex.

To their credit they did refund me my fee once I pointed this out to them.

Please make sure you are knowing what it is you are purchasing.
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Last edited by SWPanton on Wed Jun 08, 2022 8:54 am, edited 1 time in total.
whall3y
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Re: Attention Beware Jiosoft.co.uk miss-representation

Post by whall3y »

To make people aware, Jiosoft have made a donation to the development of MMEX.
MartinArmstrong
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Re: Attention Beware Jiosoft.co.uk miss-representation

Post by MartinArmstrong »

whall3y wrote: Tue Jun 07, 2022 6:44 pm To make people aware, Jiosoft have made a donation to the development of MMEX.


It's great that you have negotiated this with Jiosoft, Mark - but Jiosoft are still rather sneaky with the words on their website such as:
What support do you provide?

We provide a comprehensive after sales support service at no extra cost and with no time limit. At any time you can just contact our friendly and knowledgeable support team who will give you all the help and advice you might need with your JioSoft Money Manager accounting software.

We are enthusiastic about customer service, if at any time you need any help or assistance in using the software our support team is always here to help for as long as you need it. The support available for our customers is at no extra cost - and there is no time limit.


Are Updates Available?

Yes. Our policy is one of continuous improvement. As upgrades and improvements are made to the software you can upgrade free of charge. There is a menu option within the software to check for updates. We offer Free Product Upgrades for Life.


Free Upgrades for Life

We are continuously improving the software. As improvements become available you can upgrade free of charge. There is a menu option within the software to check for updates.
There's a large element of misrepresentation in the above.
It's a form of Reverse Passing Off https://en.wikipedia.org/wiki/Passing_o ... assing_off

It would be more honest if Jiosoft (and mi-shop for Mac) clearly acknowledged the open-source nature of 'their' product - especially as they:
  • are not adding value by enhancing MMEX in any way
  • are not involved in the version update process
  • end up pointing users towards this forum for support
I'm all for a company building a business around open-source, but they should not misrepresent the nature of what they do and thereby mislead potential purchasers.
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