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Transfer problem

Posted: Fri Dec 18, 2020 4:24 pm
by rod73
Hi
I'm a new convert from Microsoft Money, just purchased MMEX recently. When I log a TRANSFER from my Current Bank (checking) account to My Mortgage (Home Loan) account MMEX is increasing the debt instead of reducing!
HELP
Sorry but i'm not a techie and I guess i've set something up incorrectly.
ANY advice would be really appreciated
Best regards
ROD

Re: Transfer problem

Posted: Fri Dec 18, 2020 5:08 pm
by Renato
May I ask where you bought MMEX at what price.

Re: Transfer problem

Posted: Sat Dec 19, 2020 8:14 am
by rod73
mi-shop.co.uk price was £34.99

Re: Transfer problem

Posted: Sat Dec 19, 2020 9:43 am
by Renato
Thank you for the information.

Unfortunately, you have fallen for a fake store, because MMEX is freeware and has never charged money. :roll:

There are more and more such gangsters who try to earn money in an easy way at the expense of others.

I would advise you to first download the current version from our homepage and also read the existing descriptions.

Re: Transfer problem

Posted: Mon Dec 21, 2020 8:56 am
by rod73
Thank you, I will try & get a refund then make a donation.
I've solved the original issue anyway.
Thanks

Re: Transfer problem

Posted: Sat Mar 06, 2021 11:32 am
by terryhalfpint
Hi,

You need to enter the opening amout with a negative figure ie opening balance -2000. When you transfer funds from your current account to the loan account, the value will decrease.

Re: Transfer problem

Posted: Sat Mar 06, 2021 12:56 pm
by rod73
Thank you. Must appreciated.