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passphrase cleared

Posted: Mon Aug 12, 2024 2:56 pm
by bbixler
I recently had to do a factory reset on my android phone. Now I can't access my account. I get an error "Passphrase appears to be cleared. This happens b.....".

I also tried to create a new account and start over, but I get the same error.

Please help.

Re: passphrase cleared

Posted: Mon Aug 12, 2024 3:08 pm
by Renato
What kind of account is it?

Re: passphrase cleared

Posted: Wed Aug 14, 2024 1:39 pm
by guangong
Hi @bbixler

What’s your app version, can you try the latest one?

Re: passphrase cleared

Posted: Thu Feb 06, 2025 7:59 am
by ratttly
I have the same issues.
I am using version 1067 from GitHub.
attached is how it shows.

Re: passphrase cleared

Posted: Thu Feb 06, 2025 8:45 am
by alfred07380
Do you use desktop app too ?

Re: passphrase cleared

Posted: Thu Feb 06, 2025 9:02 am
by ratttly
alfred07380 wrote: Thu Feb 06, 2025 8:45 am Do you use desktop app too ?
no I only use Android

Re: passphrase cleared

Posted: Fri Feb 07, 2025 8:20 am
by guangong
hi @ratttly, there should no encryption for *.mmb file and this might be the cause.


@bbixler , can you share more your information here?

Re: passphrase cleared

Posted: Sat Feb 08, 2025 5:02 am
by giongy
same issue after update db on desktop due 1.9 version

Re: passphrase cleared

Posted: Sat Feb 08, 2025 5:11 am
by guangong
for desktop v1.9, please upgrade Android to v2025.02.07.

Re: passphrase cleared

Posted: Sat Feb 08, 2025 12:26 pm
by mickgardner1
I've upgraded Windows to 1.9.0 and Android to ammx-2025.02.07-fdroid-release and I get an error on Andoid re passcode - see attached screenshot
Screenshot_20250208-122105.png
Screenshot_20250208-122105.png (39.05 KiB) Viewed 31562 times