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Since latest update sync not working
Posted: Wed Aug 24, 2016 5:38 am
by Carren
Since the update yesterday to Build 898 the app no longer syncs correctly to Dropbox. I get an error saying "Both the local and remote databases have been modified!" - it then flashes up an error splash icon which then disappears.
Until the latest update I had no problems at all.
Re: Since latest update sync not working
Posted: Thu Sep 01, 2016 1:59 pm
by paulius55
I am also having problems syncing to Dropbox. It does not seem to be syncing automatically after each transaction and if I force it to sync then it goes into an everlastingly loop of "sync in progress" or whatever it says. I have to kill the application and go back into it when the database uploads immediately.
Re: Since latest update sync not working
Posted: Thu Sep 01, 2016 2:02 pm
by MisterY
Hi,
Could you please confirm if you are having the same issues with the current Beta version?
Also, please do report the exact version you are having issues with. Using "latest version" does not convey much information, especially for the Beta release channel where sometimes there are several releases per day.
Re: Since latest update sync not working
Posted: Wed Sep 07, 2016 5:54 am
by Carren
MisterY wrote:Hi,
Could you please confirm if you are having the same issues with the current Beta version?
Also, please do report the exact version you are having issues with. Using "latest version" does not convey much information, especially for the Beta release channel where sometimes there are several releases per day.
I'm running Version 2016.09.02.911 which I thought was the latest stable version. I have sent email feedback on this via the app too.
Re: Since latest update sync not working
Posted: Wed Sep 07, 2016 7:05 am
by MisterY
Carren wrote:MisterY wrote:Hi,
Could you please confirm if you are having the same issues with the current Beta version?
Also, please do report the exact version you are having issues with. Using "latest version" does not convey much information, especially for the Beta release channel where sometimes there are several releases per day.
I'm running Version 2016.09.02.911 which I thought was the latest stable version. I have sent email feedback on this via the app too.
Hi, Carren,
According to the log, your issue is caused by conflicts in the synchronization. Both, your database on the device and in the cloud, have been modified. Therefore, the app tells you that via error message and refuses to overwrite either file.
Re: Since latest update sync not working
Posted: Thu Sep 08, 2016 3:03 am
by Carren
MisterY wrote:Carren wrote:MisterY wrote:Hi,
Could you please confirm if you are having the same issues with the current Beta version?
Also, please do report the exact version you are having issues with. Using "latest version" does not convey much information, especially for the Beta release channel where sometimes there are several releases per day.
I'm running Version 2016.09.02.911 which I thought was the latest stable version. I have sent email feedback on this via the app too.
Hi, Carren,
According to the log, your issue is caused by conflicts in the synchronization. Both, your database on the device and in the cloud, have been modified. Therefore, the app tells you that via error message and refuses to overwrite either file.
Re: Since latest update sync not working
Posted: Thu Sep 08, 2016 3:19 am
by Carren
Something weird is happening when I reply with quotes so will try it this way instead.
I don't understand why I'm getting this database conflict or what I need to do to resolve it.
Can somebody please enlighten me?
Re: Since latest update sync not working
Posted: Mon Sep 19, 2016 8:36 pm
by MisterY
You can either force upload or force download to overwrite the destination in either direction.