Unable to open attachments

MMEX4Desktop, incl. Windows, macOS, and Most Unix variants using the GTK+ toolkit

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bgocemen
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Unable to open attachments

Post by bgocemen »

I am using v1.9.0.
I have problem openning attachements, such as;
1- If there is only one attachement in a transaction, it can only be opened via the attachment shurtcut button at the bottom of main screen. Double clicking to the attachment file in the Attachment Manager won't open it but gives an error "Please verify that file exists and user has rights to read it".
2- If there is more than one attachement in a transaction, attachment shurtcut button at the bottom of main screen opens the Attachment Manager. However, double clicking to the attachment files in the Attachment Manager won't open any of them but gives an error "Please verify that file exists and user has rights to read it".
You do not have the required permissions to view the files attached to this post.
alfred07380
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Re: Unable to open attachments

Post by alfred07380 »

I presume that your OS is MS Windows.
Is it a recent installation ?
P:\ is a local or external storage ?
You can install the last beta : https://ci.appveyor.com/project/moneyma ... /artifacts
Do a backup of your files before.
bgocemen
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Re: Unable to open attachments

Post by bgocemen »

Thank you for replying.
Yes, my OS is Windows 10.
No, it not a recent installation. I dont remember when it was installed. Maybe more than 7 years ago.

alfred07380 wrote: Fri May 23, 2025 9:29 am I presume that your OS is MS Windows.
Is it a recent installation ?
P:\ is a local or external storage ?
You can install the last beta : https://ci.appveyor.com/project/moneyma ... /artifacts
Do a backup of your files before.
alfred07380
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Re: Unable to open attachments

Post by alfred07380 »

And for that ?
alfred07380 wrote: Fri May 23, 2025 9:29 am P:\ is a local or external storage ?
You can install the last beta : https://ci.appveyor.com/project/moneyma ... /artifacts
Do a backup of your files before.
For "recent installation", I was talking MoneyManagerEx. Not WIndows 10.
bgocemen
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Re: Unable to open attachments

Post by bgocemen »

ohh sorry, I misunderstood.
This problem appeared when I switch to v1.9.0 like one month ago.
I use portable version and P:\ is usb flash drive.
Also, I tried to setup a new dummy DB to test if the problem reoccur, unfortunately it did. So, it is not related to my existing DB.

alfred07380 wrote: Fri May 23, 2025 11:56 am And for that ?
alfred07380 wrote: Fri May 23, 2025 9:29 am P:\ is a local or external storage ?
You can install the last beta : https://ci.appveyor.com/project/moneyma ... /artifacts
Do a backup of your files before.
For "recent installation", I was talking MoneyManagerEx. Not WIndows 10.
bgocemen
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Posts: 5
Joined: Mon Feb 24, 2020 1:49 pm
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Re: Unable to open attachments

Post by bgocemen »

Additionally, v1.9.1 beta that you have shared does not give any error and opens the attachment as expected.
lucasbank
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Re: Unable to open attachments

Post by lucasbank »

This attachment issue is likely caused by an invalid file path, including a double backslash or an inaccessible network drive (P:). To fix it,Block Blast verify the attachment base path in MMEX settings and ensure the network drive is properly connected and the file exists.
alfred07380
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Re: Unable to open attachments

Post by alfred07380 »

The p:\ mean that is just a portable version on a usb flash drive. Not a network drive as you wrote !!
And the beta version (1.9.0 beta) correct the problem.